A presentation, followed by a group activity where participants engage in practical, hands-on tasks, supported by visual and written materials to reinforce concepts and acquire necessary skills.

1. Daily cash transactions and bank checks in all their forms and types.
2. Bank and wire transfers.
3. Identifying and verifying counterfeit currency and forged checks.
4. Suspicious money laundering activities and their indicators.
5. Bank signature card: handling and verification.
6. Automated Teller Machine (ATM).
7. Safe deposit boxes: their existence and visitation.
8. Dealing with special categories and people with disabilities.
9. Digital transformation: the future of banking operations in bank branches.

1. University students majoring in finance, accounting, and business administration.
2. Recent bank hires.
3. Employees of exchange companies.
4. Finance and lending company staff.

25 Hours